User Agreement

PLEASE READ THIS USER AGREEMENT (“AGREEMENT”) CAREFULLY BEFORE USING THE SERVICES AND SOFTWARE THAT ARE MADE ACCESSIBLE BY docupic ("WEBSITE"). BY ACCESSING OR USING THE WEBSITE, YOU ARE ACCEPTING THE TERMS OF THIS AGREEMENT. IF YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, YOU MAY NOT ACCESS THE WEBSITE OR DOWNLOAD, INSTALL OR USE THE SOFTWARE.

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Introduction

1. docupic reserves the right to update and modify the Agreement at any time without notice to you. If you do not agree with the modification of this Agreement, you may not use the Services or Software already obtained; if you continue to access or use this website, you are deemed to have accepted the modification of this Agreement.

2. All right and title in and to the Services and Software (including, but not limited to, any logo, images, photographs, and text incorporated into the Software) is owned by docupic and/or its suppliers and protected by copyright and other intellectual property laws and international treaties.

3. Notwithstanding the foregoing, any Software having a separate end user license agreement shall be covered by such applicable separate end user license agreement in lieu of the terms of this EULA to the extent required by such separate end user license agreement.

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1. Account

By creating a docupic account or by accessing and using the Hosted Services, you agree to take responsibility for maintaining the security of your account and its content, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the services. You must not describe or assign content to your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and docupic may change or remove any content or photos that it considers inappropriate or unlawful, or otherwise likely to cause docupic liability. You must immediately notify docupic of any unauthorized uses of your account or any other breaches of security.

docupic will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

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2. Password

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible.

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3. Cookies

We employ cookies to improve user experience and analyze website traffic. Using cookies helps our website to enable the functionality of certain areas to make it easier for people visiting our website. By accessing docupic and any of its Services, you agree to use cookies in agreement with docupic`s Privacy Policy.

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4. Privacy

The protection of your privacy is important to us. Your data is used to improve our service. By accessing our Services or using our Software, you agree to the collection and use of information based on Privacy Policy.

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5. Refund Policy

If you are not satisfied with the service or software provided by docupic, we offer a 7-day no-questions-asked money back guarantee. Refund requests must be submitted within 7 days of the purchase date and will not be accepted after that time.

Refunds are only available for first-time purchases. If you have previously refunded and re-purchased at a later date, the refund will no longer apply.

Refunds will be returned to your original payment method. Refund processing time may vary depending on the payment provider's policy.

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6. After-sales service content

docupic provides users with 24/7 technical support services. If you encounter any problems in using our services or software, you can contact us via email or online customer service system.

We promise to respond within 24 hours of receiving a user's request. Our technical team will do our best to solve your problems.

we will provide free fixing service for problems caused by the failure of our service or software.

For problems caused by the user's own reasons, we will provide paid technical support services. The specific cost depends on the complexity of the problem and the time needed to solve the problem.

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7. contact Information

Please contact us if you have any questions and we will reply to your message as soon as possible.

Hong Kong Vision World AI Limited ADDRESS:Hong Kong Vision World AI Limited